Our
Projects
Cost-of-Service Analysis for a Regional Service Provider
Conducted a comprehensive cost-of-service study for a mid-sized regional waste management provider seeking to better understand the true cost of delivering its services across different customer segments. The organization had historically relied on flat-rate pricing and needed a data-driven framework to evaluate operational efficiency and long-term financial sustainability.

Campus Hygiene Access Initiative: Sanitary Napkin Vending Machine Deployment
Conducted a feasibility and cost-of-service study for the installation of modern sanitary napkin vending machines across a large university campus to improve student access to essential hygiene products while ensuring long-term operational sustainability.
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The project evaluated the installation of automated vending units in high-traffic locations, including academic buildings, residence halls, libraries, and student centers. The objective was to determine the most effective deployment strategy, identify operational costs, and develop a pricing model that balanced affordability with cost recovery.

Business Process Optimization for an Independent Ethnic Grocery Retailer
Conducted a business process and profitability optimization project for an independent ethnic grocery retailer in Houston experiencing declining profit margins despite steady customer traffic and strong community demand.
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The objective of the project was to identify operational inefficiencies affecting revenue performance and develop strategies to improve profitability while maintaining the store’s competitive pricing and product diversity.
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The engagement began with a comprehensive review of the store’s operational structure, including inventory purchasing practices, supplier relationships, product pricing, shelf turnover, and labor allocation. Sales data and procurement records were analyzed to evaluate product-level margins and identify categories that contributed positively to revenue versus those generating minimal or negative returns.
