Our
Projects
Cost-of-Service Analysis for a Regional Service Provider
Conducted a comprehensive cost-of-service study for a mid-sized regional waste management provider seeking to better understand the true cost of delivering its services across different customer segments. The organization had historically relied on flat-rate pricing and needed a data-driven framework to evaluate operational efficiency and long-term financial sustainability.
Campus Hygiene Access Initiative: Sanitary Napkin Vending Machine Deployment
Conducted a feasibility and cost-of-service study for the installation of modern sanitary napkin vending machines across a large university campus to improve student access to essential hygiene products while ensuring long-term operational sustainability.
The project evaluated the installation of automated vending units in high-traffic locations, including academic buildings, residence halls, libraries, and student centers. The objective was to determine the most effective deployment strategy, identify operational costs, and develop a pricing model that balanced affordability with cost recovery.
Business Process Optimization for an Independent Ethnic Grocery Retailer
Conducted a business process and profitability optimization project for an independent ethnic grocery retailer in Houston experiencing declining profit margins despite steady customer traffic and strong community demand.
The objective of the project was to identify operational inefficiencies affecting revenue performance and develop strategies to improve profitability while maintaining the store’s competitive pricing and product diversity.
The engagement began with a comprehensive review of the store’s operational structure, including inventory purchasing practices, supplier relationships, product pricing, shelf turnover, and labor allocation. Sales data and procurement records were analyzed to evaluate product-level margins and identify categories that contributed positively to revenue versus those generating minimal or negative returns.
